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Choosing a removal firm

Written by on February 23, 2016

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house for sale sign

The sold sign is up, the chain is complete and the exchange date is in the diary. All that’s left to do is the actual business of getting packed up and moved!

labelled removal boxes

In the scheme of the whole house moving process, choosing a removal firm can be a bit of a last minute job. But that doesn’t mean it shouldn’t be given careful consideration, as there can be a great deal of variety in not only price, but also the quality of service.

Some people move themselves – but for the average homeowner moving the contents of a three bedroom house, it will save you a lot of stress to bring in the professionals. Bear in mind, removals firms will be doing this day in and day out. We’re experts – and you’ll be amazed at how quickly, but how carefully, a good professional will get your entire household packed up and on a van.

But like any industry, there are cowboys out there.  Do you really want to take a chance on getting everything you own safely into your new home?

cowboy scene

We’ve pulled together some top tips on how to choose the right removal service for you:

  • Make sure you get several quotes to compare and ideally start sourcing these at least four weeks before your planned move date. But remember – this isn’t just about price. Companies may quote a low price per hour, but then spend twice as long as the company which sounded a bit more expensive at first. A fixed cost is best for your budgeting. Remember you are trusting these people with all your worldly possessions – you may not want them to rush!
  • What do online reviews say – are they on Feefo, for example? Check for any negative reviews, and ask friends and family who have moved for recommendations.
  • Always remember to check that firms are a member of BAR (British Association of Removers), as this means they will be audited regularly for procedures and have properly licensed and insured vehicles. They should also have British Standard BSEN:12522 for home moving and storage – look for the badge!
  • Check that they have adequate insurance. Are your goods covered in transit, and are they insured for a sufficient amount? Remember, if their vehicles aren’t properly licensed or roadworthy, any insurance may be null and void. If your goods are going to be kept by the removal firm overnight, what security measures are in place?
  • Make sure you understand exactly what is included in the quote. Is it a cost for a set period of time? What happens if the date needs to change? What happens if there are delays on the day itself (as there often are)?
  • Find out how they want to be paid. Be wary of those only working for ‘cash in hand’. What happens if details change from either side – do you lose your deposit?
  • Does the firm have a physical office you could visit if needs be?
  • Make sure you get a signed agreement – avoid anyone who is unable to provide this. There are horror stories aplenty of companies not turning up on the day, or demanding more money last minute.

signing contract

  • Ask them how they plan on dealing with parking at either end of the move. Are parking permits needed? Will they organise these or should you?
  • Do you want to pack yourselves or would you prefer them to do that? Find out what packages are offered. Can they disassemble furniture, and un-plumb washing machines?
  • Can you buy boxes and packing materials from them? Do you need to empty drawers and wardrobes or will they move them as they are?
  • Do you have any specialist items for removal, such as antiques, artwork or a grand piano? Talk through what steps will be taken to safeguard them during the move, or if you’ll need any specialist equipment.
  • Are their staff uniformed? It may sound unnecessary, but when you’ve got people you don’t know coming in and out of your home, it’s good to have an easy way of checking they’re all supposed to be there!

mccarthys team photo

We’re always happy to help with quotes and to answer any questions you might have. Feel free to give us a call to talk about home removals in Yorkshire on 0113 3504761.

 

Testimonials

Extremely efficient and prompt service. Lee and Conner were very helpful and the job was completed without a hitch. I would recommend them and definitely use the service again. Thanks.

5 Stars

This is an impressive facility which is extremely well-managed. Colette and Tina are marvellous with the customers explaining procedures clearly and with patience. We would recommend this company without hesitation.

5 Stars

Professional and friendly service
Efficient and nice staff
Reliable
They moved me twice and stored my house contents

5 Stars
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Contact Us

Leeds

The Storage Centre, Meanwood Road,
Leeds LS7 2AH

Removals:
0113 262 3000 /
0113 262 4000
Email Leeds removals

Storage: 0113 26 26 500
Email Leeds storage

Opening Hours:
Monday-Friday: 08.00 to 17.30
Saturday: 09.00 to 16.00
Bank Holidays: 10.00 to 14.00

Harrogate

The Storage Centre, Ripon Road,
Harrogate HG1 2BS

Removals & Storage:
01423 625 000

Van Hire: 01423 625 000
Email Harrogate

Opening Hours:
Monday-Friday: 08.00 to 17.30
Saturday: 09.00 to 16.00

Wakefield

The Storage Centre, Kirkgate,
Wakefield WF1 1UW

Removals, Storage & Shredding:
01924 663 555
Email Wakefield

Opening Hours:
Monday-Friday: 08.00 to 17.30
Saturday: 09.00 to 16.00




    Huddersfield

    McCarthy's Storage World
    Phoenix Retail Park
    Leeds Road
    Huddersfield
    West Yorkshire
    HD1 6NE

    Removals & Storage
    01484 799 599
    Email Huddersfield

    Opening Hours:
    Monday-Friday: 08.00 to 17.30
    Saturday: 09.00 to 16.00
    Bank Holidays: 10.00 to 15.00

    York

    McCarthy's Storage World
    Water lane
    York
    YO30 6PQ

    Removals & Storage:
    01904 238 333

    Van Hire: 01904 238 333
    Email York

    Opening Hours:
    Monday-Friday: 08.00 to 17.30
    Saturday: 09.00 to 16.00
    Sunday: 09:00 to 14:00